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FREE DELIVERY ON ORDERS OVER £75*

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FREE UK RETURNS

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Delivery Policy

BLACK FRIDAY

We ask that you be patient with delivery over the sale period as there may be some delays with dispatching orderS. Black Friday Sale items are not eligible for free delivery, and standard shipping will be added at checkout - you may upgade to next day delvery however please be aware there may be a delay in dispatch times.

wherever possible, WE AIM TO GET ALL ITEMS PURCHASED BEFORE 3PM SENT OUT THE SAME WORKING DAY. NEXT DAY ORDERS PLACED AFTER THIS TIME MAY TAKE AN ADDITIONAL DAY TO ARRIVE. WE DO NOT HAVE WEEKEND PICK-UPS, ORDERS PLACED DURING THE WEEKEND OR BANK HOLIDAYS WILL BE DISPATCHED THE NEXT WORKING DAY. 

IF YOU REQUIRE YOUR ITEM URGENTLY - WE SUGGEST YOU CALL US ON 0161 464 7997.

OUR UK delivery RATES ARE AS FOLLOWS:

WE HAVE FOUR DELIVERY OPTIONS AVAILABLE:

UK DELIVERY 

 
UK TRACKED STANDARD £2.99* 2-3 WORKING DAYS ORDER BY 3pm
UK TRACKED NEXT DAY £4.99* 1 Working DAY ORDER BY 3PM
UK PREMIUM £9.99* 1 DAY ORDER BY 3PM
*UK SATURDAY £9.99 per item 1 DAY ORDER BY 3PM
 
*GUARANTEED FOR UK MAINLAND ONLY

 **PLEASE NOTE: ALL CUT OFF TIMES ARE GMT 

PLEASE MAKE SURE YOUR DELIVERY ADDRESS IS CORRECT AT THE CHECKOUT AND THAT SOMEONE WILL BE IN TO COLLECT THE ITEM DURING THE DELIVERY WINDOW. 

IF AN ITEM IS TAKING A WHILE TO ARRIVE PLEASE ASK NEIGHBOURS IF IT HAS BEEN DELIVERED TO THEM ON YOUR BEHALF, OR CONTACT THE POSTAL SERVICE TO SEE IF IT HAS BEEN LEFT IN A SAFE LOCATION AT THE PROPERTY. UNDELIVERED ITEMS MAY BE RETURNED TO US, SHOULD THIS HAPPEN WE WILL CONTACT YOU AND YOU WILL NEED TO REPAY THE POSTAGE COSTS. IF WE DO NOT HEAR FROM YOU WITHIN 14 DAYS OF AN IEM BEING RETURNED YOU WILL BE REFUNDED FOR THE ITEM MINUS ANY FEES WE HAVE INCURRED.

TRACKED, COURIER AND SPECIAL DELIVERY ARE SERVICES WITH TRACKING REFERENCES. THE DETAILS OF THESE WILL BE INCLUDED WITH YOUR DISPATCH EMAIL, WHERE THERE ARE LINKS TO TRACK YOUR ITEM - YOU CAN ALSO ARRANGE REDELIVERY ON THESE SITES SHOULD YOU CHOOSE TO.


 

 USA DELIVERY

 
INTERNATIONAL STANDARD DELIVERY £5.99* 5-7 WORKING DAYS ORDER BY 3pm
Express Delivery £11.99 * 1-2 WORKING DAYS ORDER BY 3pm

  

 

EUROPEAN DELIVERY (REGION 1)

 
 
 

WE ARE ABLE TO OFFER CHEAPER, FASTER COURIER DELIVERY TO SOME EUROPEAN COUNTRIES. EUROPEAN REGION 1 STANDARD DELIVERY IS A FLAT RATE FEE, THE EXPRESS DELIVERY PRICE IS BASED ON A PACKAGE WEIGHING 0.5KG, THEREFORE LARGER ITEMS MAY INCREASE THE EXPRESS DELIVERY COST. THE RATES ARE AS FOLLOWS:

 
IRELAND EU STANDARD DELIVERY  £4.99* 2-5 WORKING DAYS ORDER BY 3pm
  express delivery £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
GERMANY EU STANDARD DELIVERY  £3.99* 2-5 WORKING DAYS ORDER BY 3pm
  Express delivery £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
BELGIUM EU STANDARD DELIVERY  £4.99* 2-5 WORKING DAYS ORDER BY 3pm
  express delivery £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
NETHERLANDS EU STANDARD DELIVERY  £4.99* 2-5 WORKING DAYS ORDER BY 3pm
  express delivery £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
SPAIN EU STANDARD DELIVERY  £4.99* 2-5 WORKING DAYS ORDER BY 3pm
  EXPRESS DELIVERY £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
FRANCE EU STANDARD DELIVERY  £4.99* 2-5 WORKING DAYS ORDER BY 3pm
  EXPRESS DELIVERY £11.99* 1-2 WORKING DAYS ORDER BY 3pm
         
ITALY EU STANDARD DELIVERY  £5.99* 3-6 WORKING DAYS ORDER BY 3pm
  EXPRESS DELIVERY £11.99* 1-2 WORKING DAYS ORDER BY 3pm
 
 

 australia DELIVERY

 
INTERNATIONAL STANDARD DELIVERY £5.99* 7-14 WORKING DAYS ORDER BY 3PM
EXPRESS DELIVERY £14.99*  3-5 WORKING DAYS ORDER BY 3PM

 

INTERNATIOANL SHIPPING CHARGES ARE SUBJECT TO WEIGHTS & QUANTITIES. *THE PRICES QUOTED ARE THE MINIMUM CHARGE FOR YOUR DESTINATION.

CUSTOMS CHARGES AND IMPORT DUTY

WHEN YOU PURCHASE YOU MUST DO SO KNOWING THE IMPORT RULES OF YOUR COUNTRY. WE CANNOT CIRCUMVENT THESE RULES NOR CAN WE ESTIMATE CUSTOMS CHARGES IN YOUR COUNTRY. ALL CUSTOMS CHARGES MUST BE MET BY THE CUSTOMER.

 

**PLEASE NOTE: ALL DELIVERY TIMES ARE AN ESTIMATE WITH THE COURIER. DEPENDING UPON CERTAIN FACTORS WITH THEIR PROCESSES, THIS MAY SLOWEN OR SPEED UP THE PROCESS AND EGO CANNOT BE HELD ACCOUNTABLE.